Welcome to Hospitality College Consulting Services, Flagstaff, Arizona | service@hospitalitycollege.com

Our organization specializes in hospitality training and educational services for educators, practitioners, and service organizations, with a special emphasis on customer service, operations, and information technology. 

Customer Service Expert and University Professor Galen Collins has authored a book on How to Achieve & Sustain Higher Customer Satisfaction in demanding cutomer service businesses. 

Click on this link to purchase the book: Overcoming the Customer Service Syndrome:How to Achieve & Sustain High Customer Satisfaction.