Service‑Defined Autonomy (SDA)
Invented by Galen R. Collins
Autonomous Service‑Quality Governance
A governance architecture that makes organizational service‑quality standards computationally actionable for autonomous systems. Service-Defined Autonomy is the subject of a U.S. provisional patent application (patent pending).
I’m pleased to share that my article, “Service-Defined Autonomy: Making Service Quality Computationally Actionable,” has been published on the Communications of the ACM (CACM) Blog, published by the Association for Computing Machinery. The article introduces Service-Defined Autonomy (SDA) and explores a question that becomes increasingly important as autonomous systems enter service environments: How can we ensure that these systems not only complete a task, but also meet expected service-quality standards? I’m grateful for the opportunity to share this work with ACM’s global computing community. https://cacm.acm.org/blogcacm/service-defined-autonomy-making-service-quality-computationally-actionable/
I’m pleased to share that my article, “Service-Defined Autonomy: Making Service Quality Computationally Actionable,” has been published on the Communications of the ACM (CACM) Blog, published by the Association for Computing Machinery. The article introduces Service-Defined Autonomy (SDA) and explores a question that becomes increasingly important as autonomous systems enter service environments: How can we ensure that these systems not only complete a task, but also meet expected service-quality standards? I’m grateful for the opportunity to share this work with ACM’s global computing community. https://cacm.acm.org/blogcacm/service-defined-autonomy-making-service-quality-computationally-actionable/